Frequently Asked Questions
What size are the StepUp™ stairs?
Are the StepUp™ suitable for senior dogs?
Are they suitable for small dogs?
Are these better than lifting my dog onto the couch?
Will my dog know how to use the stairs straight away?
Are foam stairs firm enough for my dog?
What if it's not right for my dog?
Your order is protected by our 30 Day Risk-Free Money Back Guarantee. If you change your mind, contact our support team within 30 days in accordance with our returns policy and we'll help you with the next steps.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3–10 business days depending on your location within Australia.