Frequently Asked Questions
Does FurMate™ stop my dog from shedding?
Is FurMate™ good for heavy-shedding dogs?
Will there still be dog hair around my house?
What if my dog doesn't like vacuum noises?
Can FurMate™ replace professional grooming?
Can I use FurMate™ with more than one dog?
What if it's not right for my dog?
Your order is protected by our 30 Day Risk-Free Money Back Guarantee. If you change your mind, contact our support team within 30 days in accordance with our returns policy and we'll help you with the next steps.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3–10 business days depending on your location within Australia.